Refund policy
Cancellation & Refund Policy
Lint Wizard — Dryer Vent Cleaning
Cancellations We understand that schedules change. If you need to cancel or reschedule your appointment, please contact us at least 24 hours in advance at 587-716-0040 or by email.
Cancellations made with less than 24 hours' notice may be subject to a $50 late cancellation fee to cover the technician's travel and scheduling costs.
Refunds Because our service is performed on-site, refunds are handled on a case-by-case basis:
- If you are unsatisfied with the service, contact us within 48 hours and we will return to address the issue at no charge.
- If we are unable to resolve the issue to your satisfaction, a full or partial refund will be issued depending on the circumstances.
- No refund will be issued for services where access to the dryer vent was not possible due to conditions outside our control (locked units, blocked access, etc.).
No-Shows If our technician arrives and cannot access the property after reasonable attempts to contact you, the full service fee may be charged.
How to Contact Us Phone: 587-716-0040 Email: (your updated email) Didsbury, Alberta